Privacy Policy

About us

Vale da Veiga – Sociedade Agrícola, Lda., located at Quinta de Nossa Senhora do Amparo, 5150-645 Vila Nova de Foz Côa, Portugal, VAT 509 926 380, hereinafter designated as Vale da Veiga.

Website: www.valedaveiga.com

Email adress: info@valedaveiga.com

We are committed to protecting your personal data. In this regard, we have prepared this Privacy Policy, which underpins our commitment to respect the rules of personal data protection. In addition, we have taken appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights you may have.

The present Privacy Policy regulates the gathering and handling of personal information provided by the end user, within its prior consent, in any part of the website www.valedaveiga.com  as well as the practice of the rights established by the General Data Protection Regulation (Regulation 2016/679 of the Council and European Parliament, 27th of April 2016).

The website www.valedaveiga.com will not collect automatically any kind of personal information from the end user who has not registered, thus allowing for anonymous navigation in the website.

This Privacy Policy applies exclusively for the gathering and handling of personal information done by Vale da Veiga. Any hyperlink to external website will not be covered by these present Privacy Policies.

Please read carefully the Privacy Policy as the access to our website and personal information availability imply the acknowledgment and acceptance of the terms herein provided.

Personal data

Any information of any nature regardless of the media, including sound and/or image relatable to a singular identified or identifiable person.

A person is considered identifiable if said person can be identified directly or indirectly by an identity number and one or more specific elements from said person’s physical, physiological, psychic, economic, cultural or social traits.

By default, we will not gather sensible data. Whenever any sensible data is provided, whether under legal obligations or voluntarily provided by the user we will assume total and complete explicit consent to handle said information in the scope of the matter for which said information were provided.

Entity responsible for data handling

The entity which is responsible for gathering and handling of personal data is Vale da Veiga, that will provide service and, within context, will decide which data to gather, how to handle it and in what finality the data will be used.

Type of personal data collected

Vale da Veiga, in the scope of its activity, will gather and handle all necessary personal data for the purpose of processing and delivery of orders, as well as communication with the Clients, inquiries, complaints, statistics analysis and direct marketing, from which the name, address, country, telephone number, fiscal number, electronic mail address shall be gathered and handled.

Any gathered personal data will be handled digitally and in strict accordance with the regulations of the personal data protection, hence will be stored in specific data bases created with the sole purpose of guaranteeing the safety and confidentiality whilst abiding by the accepted technological, technical and institutional information measures, such that the user will be protected from loss, modification, destruction, misuse and/or usage of the gathered data for any other finality which was not given prior consent by the owner of said data.

If you wish to subscribe to the newsletter or are asked for more information, you will be presented with a personal data collection form.

If you fill in any of the forms available for the purposes described above, we consider that you have given your conscious, express and unambiguous consent for their activation and subsequent use.

Purposes of Personal Data Handling

The finality for handling of personal data consists in managing and processing orders, communication with the Clients, processing of inquiries and potential complaints.

From time to time, Vale da Veiga may use the provided contact data to divulge information it deems relevant to the Client, who is always allowed to forbid receiving these information.

Due to the gathering of data, we might provide further detailed information about the usage of your personal data.

The gathered data are also for exclusive use of Vale da Veiga marketing needs, aggregated statistics compilations, general trending elements and measurements for optimization of commercial campaigns and other marketing finalities, promotional or otherwise analytical.

Data withholding time

The time which the gathered data will be withhold will vary in accordance with the necessity of the finality of the activity for which they were originally provided and within the applicable legal requirements that may force the withholding of the data for a minimum period of time.

Therefore, and whenever there isn’t a legal requirement, the data will be held and stored only for the minimal necessary time, in accordance with the finalities that motivated the gathering and subsequent handling of said information and will be eliminated when the activity reaches its conclusion.

We remind you that, at any given time, you can request for the deletion of all your personal data from our data bases. This request shall be submitted to the email: info@valedaveiga.com.

Access, update, rectification, objection, limitation, removal and portability of personal data

Any request for access, update, rectification, opposition, limitation, removal, portability or non-acceptance of automatized individual decisions of personal data susceptible of identifying you can be requested through direct contact with Vale da Veiga or using the Inquiry Form on the site www.valedaveiga.com, with the subject “Change, Opposition, Removal, Portability of personal data”.

Opposition to receiving contacts for marketing purposes

Vale da Veiga may endorse promotion actions with its clients, unless the Data Owner has opposed to it during data gathering.

If you do not wish to receive this type of communication you can oppose, at any given time, to the usage of your data for the finality of marketing and informative communication, for which you will need to send a written request to Vale da Veiga or using the Inquiry Form on the site www.valedaveiga.com, with the subject “Opposition to reception of communication with Marketing finality”.

Communication of data to other Entities (Third Parties and Outsourcing)

By default, Vale da Veiga will not share users’ personal data with Third parties where there is not a contractual link that foresees handling of such data in utmost confidentiality, in accordance with Vale da Veiga’s privacy policy.

Vale da Veiga can communicate your personal data to third parties as long as you, the Data Owner have given total and complete consent or within the below mentioned:

  1. The transmission is done in within a legal regulation or within a deliberation by the National Commission for Data Protection or there’s a legal order, or
  2. The communication will be done in order to protect the vital interests of the Data Owners or any other finality in accordance with the law.

Vale da Veiga will take any adequate measures to ensure that the entities that have access to the data are renowned and provide the highest guarantees to this level, all of which will be duly established and safeguarded in a contract to be signed between Vale da Veiga and third party.

Therefore, any third party outsourced by Vale da Veiga will handle the personal data gathered in name and in account of Vale da Veiga with the duty to adopt the required technical and institutional measures in order to assure protection of personal data against destruction, accidental or illicit, accidental loss, modification, diffusion, or access non-granted and against any other way of illicit use.

In any case, Vale da Veiga, will remain liable for any personal data gathered.

Cookies

In case of a few services, cookies (text files saved in the user’s device with the finality to customize visits) can be used to record the number of visits without identifying personally the user. This category of cookies will not gather nor store any kind of user’s personal data and its installation can always be overseen through the user’s browser.

How can you manage cookies?

All browsers allow the user to accept, reject or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. You can configure cookies in your browser’s “options” or “preferences” menu.

Please note, however, that by disabling cookies, you can prevent certain web services from working properly, affecting, in part or in full, your website navigation.

Changes to the Privacy Policy

Vale da Veiga reserves the right, at any given moment, without prior notice and with immediate effect, however without harm to the legal rights given to Data Owners, to modify, add or revoke, partial or totally the present Privacy Policy.

Any modification will be immediately disclosed in this same web page, for which we recommend an occasional visit to this page in order to keep track of the most recent version.

If you have any further doubts or inquiries on how Vale da Veiga will proceed to the handling of your personal data, please, kindly send us your inquiry to the email info@valedaveiga.com or to the postal adress of Vale da Veiga.. This Privacy Policy was last updated in November 2020.